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Under the new guidelines, SCA NSW's standard management contracts will no longer include an option to accept commissions on insurance products. Members utilizing their own management contracts are also encouraged to exclude such options. The transition is designed to occur over a three-year period as existing management agreements lapse.
Robert Anderson, President of SCA NSW, emphasized that the association has listened carefully to its members and is focused on supporting a responsible, well-paced transition that protects both businesses and the communities they serve.
While the initiative is voluntary, it has sparked discussions within the industry. PICA Group, a leading strata management business, has expressed concerns about shifting costs to consumers and proposes an alternative approach involving a fixed fee paid by insurers, adjusted to the consumer price index, to replace commission-based payments.
The Australian Consumers Insurance Lobby (ACIL) has also weighed in, suggesting that the only way for consumers to be properly served is for the government to take action. They argue that if the industry is to move away from insurance commissions, it has to be a collective effort.
The NSW government has tasked the state's productivity commission to report on the potential impacts of a ban on sharing commissions by February 27. This forthcoming report is expected to provide further insights into the implications of such reforms for the strata management sector.
As the industry navigates these changes, the focus remains on balancing the interests of strata managers, property owners, and insurers to ensure fair and transparent practices in strata insurance arrangements.
Published:Sunday, 29th Mar 2026
Author: Paige Estritori
Please Note: If this information affects you, seek advice from a licensed professional.