We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
The complainant disputed the changes to his policy, saying he was misled about how the increases tied to annual rises in benefits would work. MLC also made underlying premium rate increases and the complainant says that he was misled into believing those would not happen.
The AFCA found that MLC did not mislead the customer but determined that it should have warned him about premium increases in accordance with its policy terms and Australian law..
But the ombudsman determined that MLC had not notified him of the change to premiums in 2014, 2015 or 2016 in accordance with its policy terms or under the Corporations Act.
The Australian Financial Complaints Authority has found that the insurer did not give notice of a change in premium rates and as such, it was not entitled to make these changes. The complainant is to have his premiums returned for the years 2014-2016.
Published:Thursday, 19th May 2022
Source: financialservicesonline.com.au
| Undisclosed debt agreement results in rejected insurance claim 25 May 2022: .financialservicesonline.com.au A motorist lost her insurance claim dispute after failing to disclose a debt agreement while renewing her insurance policy. - read more |
| Australian home insurance in crisis? 19 May 2022: .financialservicesonline.com.au Warmer temperatures linked to climate change are likely to make home insurance unaffordable for over 500,000 homeowners in Australia by 2030, according to a report from the Climate Council. - read more |
|
| AFCA finds MLC failed to give proper notice of rate increases 19 May 2022: .financialservicesonline.com.au A dispute ruling against MLC, the Australian Financial Complaints Authority (AFCA) found that the company did not give adequate notice when it raised the critical illness premiums of a policyholder. - read more |
| Insurance that pays out as soon as extreme weather hits sounds appealing 18 May 2022: .financialservicesonline.com.au Australians could soon see a new type of insurance that would pay out as soon as extreme weather hits. - read more |
| Husband loses insurance dispute over wife's death 17 May 2022: .financialservicesonline.com.au A man whose wife’s life insurance policy was revoked after a superannuation death benefit clause change has lost his dispute. - read more |
While many people would consider their home or their car to be their most valuable asset, it's your ability to earn an income that is most important in shaping your financial future.
Statistically, two thirds of working Australians will suffer an injury or illness that will sideline them for 90 days or more.
The majority of these people would not be able to pay their mortgage or meet car finance and other loan commitments without adequate income insurance.
| DIY Review Checklist for your Income Protection Insurance If you have an income protection insurance plan already - or are thinking about buying one, then you need to be aware that these policies require regular maintenance and careful scrutiny to ensure that they adequately meet your needs. Unfortunately, many people purchase income protection insurance policies only to find out about their shortcomings at claim time. - read more
|
| Ambulance Cover: Do You Need It? Medicare in Australia doesn't cover ambulance services or emergency transport. These services are more often covered by private health insurance. However, private funds are not the only ambulance and emergency transportation service providers available. - read more
|
| Income protection insurance It's trite but true to say that, for most people, their most valuable asset is their ability to earn an income. But how relevant is income insurance to most Australians? - read more
|
| Who Needs Disability Insurance? If you are like most people on this planet, you are not financially free. You would not be able to stop working and still support yourself and your family from your financial resources. Your continued ability to work to earn an income would therefore be one of your greatest assets. - read more
|
| Business Insurance Policy and the Importance of the Business Description Does your insurance company really know what it is your business does? This article will help you to understand the importance of the business description and how it can help to avoid any nasty surprises should you need to make a claim. - read more
|
| Public Liability, Product Liability and Professional Indemnity Insurance Business liability insurance provides protection for your business against the cost of litigation and claims resulting from third party damages or bodily injuries caused due to negligence of your business. In this article we examine the three main types of business liability insurances and how they may apply to your business. - read more
|
| Risk Management - 8 steps To Avoid Litigation Accidents, mistakes and misunderstandings can happen in any business. Some are settled amicably, others grow into full-blown disputes, and before you know it you could be facing a legal claim. - read more
|
| 5 ways to control your business insurance costs When it comes to your business insurance, there are a few key things you can do to drive your costs down and ensure you're getting great value.rnTake control of your insurance - it's your business, after all. - read more
|
| 5 Tips for Dealing With your next Insurance Claim Sometimes processing an insurance claim after a catastrophic event can turn into a nightmare. This article contains some pointers on how to handle the bureaucracy and confusion that can occur when filing a claim. - read more
|
| Insurance: The Absolute Basics Insurance has often been considered by many as a necessary evil. But for the majority of people, insurance offers real security, peace of mind and forms a fundamental platform for a more certain financial future. Understanding the basics of insurance and how it works will be enlightening for many. - read more
|