We also value your feedback and suggestions — they help us continually improve the Farm Insurance Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Farming is a vital industry in Australia, requiring significant investment in equipment, crops, livestock, and labour. As with any major investment, protecting it is crucial. That's where farm insurance comes in. - read more
Farming is inherently risky. With factors like weather, pests, and market fluctuations affecting crops, it's crucial to manage these risks effectively. - read more
In the world of agriculture, having the right insurance coverage is essential. Farming is a high-risk industry that deals with unpredictable elements, and insuring your farm equipment can safeguard your livelihood. - read more
Agroforestry is a transformative approach to land management that integrates trees into agricultural landscapes. In Australia, where farmers contend with variable climates and environmental challenges, agroforestry offers a resilient pathway to productivity and sustainability. - read more
Farming in Australia is not just a job, it's a way of life. However, it’s also a livelihood that comes with its own unique set of risks. From unexpected weather events to machinery breakdowns, the life of an Australian farmer is fraught with uncertainties. - read more
Farm liability insurance is a type of coverage that protects farmers from financial losses due to legal claims and lawsuits. This insurance is crucial for safeguarding your farm against various liabilities that may arise from farm operations. - read more
Risk management is the practice of identifying, assessing, and prioritizing risks followed by coordinated efforts to minimize, monitor, and control the probability or impact of unfortunate events. In farming, risk management involves various strategies to protect the financial health and operational stability of the farm. - read more
For Australian farmers, livestock is more than just a vital asset; it's the heartbeat of their livelihood. In a land where the sunburnt plains are as relentless as they are beautiful, protecting your herd isn't just a duty; it's a necessity. That's where livestock insurance comes into play—a shield against the unpredictability of Mother Nature. - read more
Welcome to the world of farming, where the fruits of your labor are as tangible as the soil you till. But just as the land is subject to the whims of nature, so too is the business of agriculture. This is where farm insurance becomes essential. Farmers face a set of challenges and uncertainties unlike any other industry, primarily due to the unpredictable forces of weather. - read more
As the backbone of Australian agriculture, farm equipment plays an essential role in day-to-day operations across our expansive and diverse landscapes. From the vast wheat belts to the tropical fruit farms, machinery ensures efficiency and productivity in the face of constant challenges. But with reliance on such equipment comes significant risk—the financial burden of damage or loss can be devastating to a farmer's livelihood. - read more
The Australian trucking industry is currently grappling with an unprecedented surge in fuel prices, a situation that has placed many operators on the brink of financial collapse. Recent reports indicate that diesel prices have escalated from approximately $1.65 per litre to between $2.70 and $2.90 per litre within a mere three-week period. This dramatic increase has significantly impacted the operational costs of trucking businesses nationwide. - read more
Western Australia's transport industry is advocating for significant reforms to the state's heavy vehicle licensing system, aiming to enhance road safety and ensure that drivers possess the necessary skills and experience to operate large trucks. This push for stricter licensing standards comes in the wake of South Australia's recent implementation of more rigorous conditions for obtaining multi-combination (MC) licenses, following a tragic triple fatality crash in 2024. - read more
The Australian Prudential Regulation Authority (APRA) has recently implemented emergency regulations aimed at addressing escalating concerns within the commercial auto insurance sector. In response to widespread industry protests over substantial premium increases, APRA has taken decisive action to protect independent transport operators and logistics enterprises from potential financial distress. - read more
The Australian insurance industry is currently grappling with a complex landscape marked by escalating premiums and declining profits. This trend is largely attributed to the increasing frequency and severity of natural disasters, coupled with rising operational costs. - read more
Despite facing a volatile risk environment, Australia's non-life insurance sector has demonstrated remarkable resilience, with leading insurers reporting substantial revenue growth. According to AM Best's recent analysis, the top 10 non-life insurers in Australia collectively achieved nearly $46 billion in insurance services revenue in the latest fiscal year, marking an 11.1% increase from the previous period. - read more
Budget Direct has been honored with the prestigious 'Insurer of the Year' title in the 2026 Finder Provider of the Year Awards, solidifying its position as a leading choice for Australian consumers seeking value and reliable coverage. This accolade is part of a broader recognition, with Budget Direct securing a total of five major awards, the highest number for any provider in this year's competition. - read more
The Australian financial services sector is currently witnessing a significant increase in professional indemnity (PI) insurance claims. This trend is largely attributed to intensified regulatory scrutiny and recent legal actions initiated by the Australian Securities and Investments Commission (ASIC). - read more
Sterling Insurance has recently secured a new professional indemnity (PI) binding authority with Lloyd's, a development that promises to provide Australian brokers with greater control over product offerings and pricing structures. This strategic move is part of Sterling's ongoing commitment to delivering tailored insurance solutions that meet the specific needs of niche and complex risk sectors. - read more
Starting 1 July 2026, builders in New South Wales (NSW) who engage in design-related activities will be required to hold professional indemnity (PI) insurance. This mandate is part of the Design and Building Practitioners Act (DBP Act), which aims to enhance accountability and quality within the construction industry. - read more
In recent years, many Australian strata property owners have faced significant increases in insurance premiums, with some experiencing hikes of 40-80% since 2022. Understanding the underlying causes of these increases is crucial for developing effective strategies to manage and mitigate costs. - read more
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Knowledgebase
Public Liability Insurance: A very broad term for insurance covering liability exposures for individuals and business owners. It provides broad coverage, generally including all exposures for property damage and bodily injury.
